Warning: scammers masquerading as a well-known company are currently active

Residents are warned that attempts to defraud funds under the guise of Lithuanian Post have increased in recent days. Residents are sent SMS messages with links asking them to enter their bank card details.

The messages claim that the recipient’s address or postal code is incorrect or does not exist at all. Some messages threaten that recipients will suffer losses if they do not take the indicated actions, and also urge them to take those actions as soon as possible. If bank card details are compromised, criminals immediately try to use them and initiate payment transactions. Residents often notice transactions initiated on Chinese online store sites.

“We drew attention to these cases because in recent days, our customer service center has received a particularly high number of calls with requests to block customers’ payment cards. The number of calls received per day is counted in dozens,” says Linas Sadeckas, head of Luminor Bank’s fraud risk management department.

Residents who received a suspicious SMS message are asked not to provide any payment card details and not to make any payments. If, however, you clicked on the link and entered your payment card details, you must immediately contact your bank, and if you are injured, contact the police.

A few things to remember to protect yourself from the scams that are rampant these days:

• don’t get caught by scammers by using the name of a well-known company – scammers often use them to gain your trust;
• The intimidation method is often used due to allegedly occurring losses or covering costs, so do not rush to click on links without checking with the company’s official contacts;
• do not forget that real SMS messages sent by Lithuanian Post never ask for payment cards or personal data, and there are no links to direct payments.

About Luminor:

Luminor is the leading independent bank in the Baltic States and the third largest provider of financial services in the region. We serve the financial needs of individuals, families and businesses. Like our home markets – Estonia, Latvia and Lithuania – we are young, dynamic and forward-looking.