SEB and Luminor increase service rates, Swedbank and Citadele not yet | Business

SEB and Luminor are increasing the price of daily services, while Swedbank and Citadele do not yet have such plans.

Simonas Krėpšta, a member of the board of the Bank of Lithuania (LB), told LRT television last Friday that the banks’ decision to raise service rates as their profits grow shows a lack of social responsibility.

After SEB renewed its service plans in April, the withdrawal rate for customers without a payment plan increased from 0.8 to 2 percent from April 9. withdrawal amounts.

Depending on the plan, SEB customers will be able to withdraw from 550 to 2 thousand for free. euros per month. Previously, the maximum limit was 1 thousand. euros.

According to Eglė Dovbyšienė, Head of SEB’s Retail Banking Service, the new plans for private customers will cost up to 7 euros per month, but the most expensive – “Premium” plan – will be subject to 50% until the end of the year. discount Senior citizens will pay at least one euro per month, while children and young people will not be charged for the services.

Currently, the prices of the plans offered by SEB range from 0.5 to 2.5 euros per month, according to the bank’s website.

According to E. Dovbyšienė, the bank changes part of the rates after adding new services to the updated plans, so it would not be accurate to compare the old and new rates.

“We cannot compare existing and upgraded bank service plans. Updated service plans differ in their content, new and/or expanded services, they are structured differently”, E. Dovbyšienė said in a comment to BNS.

According to her, SEB will offer instant and purchase insurance in the updated plans.

According to E. Dovbyšienė, SEB updated the rates after conducting a survey of customers of various age groups, taking into account their requirements.

She also testified that the bank has not increased service plan fees for private customers since their creation in 2012. According to the SEB representative, 94 percent use the plans. bank customers.

According to Luminor, the bank’s changed rates will affect a small number of customers – the bank will increase the free cash withdrawal limit from 600 to 750 euros per month from July, and if it is exceeded, a new 0.5% fee will be applied. fee. About every tenth bank customer exceeds the cash withdrawal limit.

The bank BNS reported that due to the high prices of goods and services, the current limit “no longer always meets the needs of customers”.

Luminor will also increase the monthly fee for an additional debit card for adult customers from 1 to 1.2 euros. 3 percent have such a card. Luminor customers.

“These future changes, which are not applicable to all customers, reflect the increased costs of maintaining certain products and services in the current economic conditions,” the bank’s representatives said in a comment to BNS.

At that time, Swedbank informed that it had not yet approved plans to change rates.

“We have no confirmed plans to change the rates in the bank. (…) When assessing pricing, the bank usually monitors the market situation, changing customer needs, service provision costs incurred, investments in digital solutions and other circumstances,” Swedbank commented to BNS.

“Citadele” bank told BNS that it does not plan to change rates. From 750 to 1.5 thousand can be withdrawn free of charge at its ATMs. EUR, three-level payment cards are charged EUR 1.99, EUR 3 and EUR 5 respectively.